Note: for WinZip Suite subscriptions, support is provided during the lifetime of the subscription.Įnd of Maintenance: Last date of Development Iterations for the product version.Įnd of free email support: Last date the official technical support services will be provided for the product version. Please see the chart below to find out which WinZip versions are supported.Įnd of free email support (for perpetual licenses)
Self-service support through the Knowledge Base and forums remains available. When a version of WinZip software is “retired,” live Technical Support is discontinued for that version. WinZip will generally provide support to customers for current versions of its software and up to two versions back. WinZip periodically “retires” older versions of its software in order to focus our resources on developing and supporting newer versions. Why are WinZip older versions no longer supported?
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